Terms and Conditions of Sale

Classy Cocktails — United Kingdom

Last updated: 29 June 2026

These Terms and Conditions of Sale apply to purchases made through the United Kingdom version of the Classy Cocktails website.

1. About us and these terms

1.1 This website at www.classycocktails.com, the “Site”, is operated by Classy Cocktails S.r.l., “we”, “us” or “our”, a company incorporated in Italy with registered office at Via Leonardo Sciascia 28, 41043 Formigine (MO), Italy, Italian VAT no. 04206040364.

1.2 You can contact us by email at hello@classycocktails.com. For matters relating to orders, delivery and returns, please write to logistic@classycocktails.com.

1.3 These terms and conditions, the “Terms”, apply to the sale of our products to consumers ordering through the United Kingdom version of the Site for delivery within the United Kingdom. By placing an order you agree to be bound by these Terms. Please read them carefully and save or print a copy for your records.

1.4 These Terms apply to the UK version of the Site only. If you shop from another country, a different version of the Site and a different set of terms will apply to your purchase. The version of the Site and the terms that apply to you are determined by the country you select and by your delivery address, not by the location from which you browse.

1.5 Nothing in these Terms affects your legal rights as a consumer. For free advice about your rights you can contact Citizens Advice.

2. Age restriction — you must be 18 or over

2.1 The alcoholic products sold on the Site may only be sold to, and bought by, persons aged 18 or over. Under the Licensing Act 2003 it is a criminal offence for a person under 18 to buy or attempt to buy alcohol, and for any person to buy or attempt to buy alcohol on behalf of a person under 18.

2.2 By placing an order for any alcoholic product you confirm that you are at least 18 years old and that any person who will receive the delivery is at least 18 years old.

2.3 We operate a “Challenge 25” policy. We and our delivery partners may ask for proof of age at the point of purchase and on delivery. Acceptable identification includes a valid passport, a photographic driving licence or a PASS-accredited proof-of-age card.

2.4 We may refuse or cancel any order, and our delivery partner may refuse to complete any delivery, where we or they reasonably believe that the buyer or recipient is under 18, cannot provide satisfactory proof of age, or appears to be intoxicated. Where a delivery is refused on these grounds, the order will be returned to us and the cost of the attempted delivery may be deducted from any refund due to you.

3. Our products

3.1 Our products are ready-to-drink cocktails and related items. Most products contain alcohol; the alcohol by volume, ABV, of each product is stated on the relevant product page. Certain products in the “No Regrets” range are alcohol-free, 0.0% ABV.

3.2 We take care to describe and show our products accurately. The images and descriptions on the Site are for illustration: packaging and presentation may vary, and the colours shown depend on your device and its settings.

3.3 Please enjoy our products responsibly. For information and support visit drinkaware.co.uk.

4. How a contract is formed

4.1 Your order is an offer to buy the products in your basket. All orders are subject to acceptance by us and to availability.

4.2 After you place an order we will send you an acknowledgement by email confirming that we have received it. This acknowledgement does not amount to acceptance of your order.

4.3 A contract between you and us is formed only when we send you a dispatch confirmation email confirming that the products have been dispatched. Only the products listed in that email are the subject of the contract.

4.4 We may decline or cancel an order, for example where the products are not available, where there has been an error in the price or description, where we are unable to verify your age or identity, where we suspect the order is not for personal use, or where we cannot deliver to your address. If we do not accept your order we will tell you and will not charge you, or will refund any payment already taken.

4.5 By placing an order you confirm that you are buying the products for personal or household use and not for resale or export.

5. Price and payment

5.1 The price of the products is the price shown on the relevant product page at the time you place your order, expressed in pounds sterling, GBP, and inclusive of UK VAT where applicable.

5.2 Delivery charges are not included in the product price. Any delivery charge is shown separately at checkout before you place your order. Any free-delivery promotion, delivery threshold or special delivery condition will be shown on the Site and/or at checkout where applicable.

5.3 We take reasonable care to ensure that prices are correct. If we discover an error in the price of products you have ordered, we will contact you to ask whether you wish to continue at the correct price or to cancel; if we cannot reach you, we may treat the order as cancelled and refund any sum paid.

5.4 Payment is made at checkout using the payment methods shown on the Site. We will take payment in accordance with the checkout process; goods remain our property until we have received payment in full.

6. Delivery

6.1 We deliver only to addresses within the United Kingdom. Orders are dispatched from our fulfilment partner’s warehouse in the United Kingdom.

6.2 Estimated dispatch and delivery times are shown on the Site and/or at checkout. Any times given are estimates and are not guaranteed. We are not responsible for delays caused by the carrier or by events outside our reasonable control, but if delivery is significantly delayed you may contact us and, where appropriate, cancel the order and obtain a refund.

6.3 Because our products contain alcohol, delivery can only be completed to a person aged 18 or over.
Our delivery partner may request proof of age on delivery and will not leave alcoholic products:
(a) with any person who is or appears to be under 18;
(b) with any person who cannot provide satisfactory proof of age when asked; or
(c) unattended, or in a “safe place”, without an adult aged 18 or over to receive them.

6.4 If delivery cannot be completed for the reasons in clause 6.3, the products will be returned to us and we will contact you to arrange re-delivery or a refund in accordance with clause 2.4.

6.5 The products will be your responsibility from the time they are delivered to the address you gave us. You own the products once we have received payment in full and they have been delivered to you.

7. Your right to cancel — 14-day cooling-off period

7.1 As a consumer, you have the right to cancel your order within 14 days without giving any reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

7.2 The cancellation period ends 14 days after the day on which you, or a person you nominate other than the carrier, receive the goods. Where the goods are delivered in instalments, the period ends 14 days after the day on which you receive the last instalment.

7.3 To cancel, you must tell us clearly of your decision before the cancellation period ends, by email to logistic@classycocktails.com, or by completing and returning the model cancellation form set out in the Annex. You may use the form but you do not have to.

7.4 You must send the goods back without undue delay and in any event within 14 days of telling us that you wish to cancel. You will bear the direct cost of returning the goods. Before sending any return, please contact us at logistic@classycocktails.com. We will provide the applicable return instructions and return address.

7.5 We will refund all payments received from you, including the standard delivery cost, but not any extra cost arising from a non-standard delivery method you chose. We will make the refund within 14 days of receiving the goods back from you or, if earlier, within 14 days of the day you supply evidence that you have returned them. We will refund using the same payment method you used, unless agreed otherwise; the refund will not incur any fee.

7.6 We may reduce the refund to reflect any reduction in the value of the goods caused by your handling them beyond what is necessary to establish their nature, characteristics and functioning.

7.7 The right to cancel does not apply to goods which are sealed for health protection or hygiene reasons if they become unsealed after delivery. Our alcoholic products are supplied sealed for these reasons. Accordingly, once a product has been unsealed or opened after delivery it may not be returned and the right to cancel under this section no longer applies to it; sealed, unopened products may still be returned in accordance with this section. This is made clear to you before you place your order. Your rights in respect of faulty or misdescribed products under section 8 are not affected, whether or not a
product has been opened.

8. Faulty or misdescribed goods — your legal rights

8.1 We are under a legal duty to supply goods that conform with the contract. Under the Consumer Rights Act 2015, the products we supply must be of satisfactory quality, fit for purpose and as described.

8.2 If a product is faulty, damaged or not as described, you are entitled to remedies which may include a repair, a replacement or a refund, including the short-term right to reject the goods within 30 days of delivery. Please inspect your order on delivery and contact us at logistic@classycocktails.com as soon as you can if there is a problem.

8.3 These rights are in addition to your right to cancel under clause 7. Nothing in these Terms affects your statutory rights as a consumer.

9. Our responsibility for loss or damage

9.1 We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or that of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; and for breach of your legal rights in relation to the products.

9.2 We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or of our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable.

9.3 We supply the products for domestic and private use. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

10. Events outside our control

10.1 We are not responsible for any failure to perform, or delay in performing, our obligations under these Terms that is caused by an event outside our reasonable control. If such an event occurs, we will contact you and take reasonable steps to limit the effect; where the delay is substantial, you may contact us to cancel the order and receive a refund for products paid for but not received.

11. Your personal information

11.1 We use your personal data only as set out in our Privacy Policy available on the Site, in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

12. Complaints

12.1 If you have a complaint, please contact us at hello@classycocktails.com and we will try to resolve it promptly.

12.2 Where required by applicable law, we will provide information about any applicable alternative dispute resolution procedure.

13. Other important terms

13.1 We may transfer our rights and obligations under these Terms to another organisation; this will not affect your rights under these Terms. You may not transfer your rights or obligations without our written consent.

13.2 Each clause of these Terms operates separately. If any court or relevant authority decides that any clause is unlawful or unenforceable, the remaining clauses will remain in full force and effect.

13.3 If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date.

13.4 These Terms, together with our Privacy Policy and any document expressly referred to in them, constitute the entire agreement between you and us in relation to your purchase.

13.5 A person who is not a party to the contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms.

14. Governing law and jurisdiction

14.1 These Terms, and any contract for the purchase of products through the UK version of the Site, are governed by the law of England and Wales.

14.2 You and we both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. If you live in Scotland you may also bring proceedings in Scotland, and if you live in Northern Ireland you may also bring proceedings in Northern Ireland.

Annex — Model Cancellation Form

Complete and return this form only if you wish to cancel the contract.

To: Classy Cocktails S.r.l., Via Leonardo Sciascia 28, 41043 Formigine (MO), Italy
Email: logistic@classycocktails.com

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:

Ordered on:

Received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s), only if this form is notified on paper:

Date: